To cancel your booking, please send an email to [email protected]
Cancellation Due to Unforeseen Events:
In case of trek cancellation by Discovery Hike owing to unexpected events such as natural disasters, floods, or political unrest, we will issue a trek voucher. This voucher is valid for one year and can be used for the same trek or a different one.
Cancellation Due to Personal Reasons:
If you decide to cancel your trek for personal reasons, the following terms apply under our cancellation policy:
- No Cash Refunds: We do not offer cash refunds once a booking is completed. Instead, a voucher for the same or a reduced amount will be provided.
- Cancellation 30 Days or More Before Trek: If you cancel 30 days or more before the trek start date, a voucher for the full booking amount will be issued.
- Cancellation 20-29 Days Before Trek: For cancellations made between 20 to 29 days before the trek start date, 50% of the booking amount will be deducted. The remaining amount will be provided as a voucher.
- Cancellation Less Than 20 Days Before Trek: No voucher will be issued for cancellations made less than 20 days before the trek start date.